Terms & Conditions

Last updated: 4 July 2026

Welcome to GiftJoy. By using our website and placing an order, you agree to the following Terms & Conditions.

Products

We aim to ensure all product descriptions and images are as accurate as possible. However, slight variations in colours, packaging, or appearance may occur.

If a product included in one of our gift boxes is unavailable at the time your order is prepared, we reserve the right to replace it with another product of similar type and value.

Orders

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order where necessary. If an order is cancelled after payment has been received, any applicable refund will be processed using the original payment method.

Pricing

All prices are displayed in New Zealand Dollars (NZD) unless stated otherwise.

We may update prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed.

Shipping

Delivery times are estimates only and may vary depending on your location and the courier service.

GiftJoy is not responsible for delays caused by courier companies, weather events, public holidays, or other circumstances outside our control.

Returns & Refunds

If you experience an issue with your order, please contact us as soon as possible so we can work with you to find an appropriate solution.

Website Use

You agree not to use this website for any unlawful purpose or in any way that may damage, disrupt, or interfere with the operation of the website.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will take effect once they are published on this website.

Contact

If you have any questions about these Terms & Conditions, please contact us through the contact details provided on our website.